Gambling Commission delivers damning verdict on dispute procedures

This is all great news.  Get complaining and make bookmakers change.  Their treatment of customers at present during dispute processes is awful.

Guardian article:

https://www.theguardian.com/sport/2017/mar/30/gambling-commission-damning-verdict-dispute-procedures?CMP=Share_iOSApp_Other

Full Gambling Commission report:

http://live-gamblecom.cloud.contensis.com/PDF/Complaints-processes-in-the-gambling-industry.pdf