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Bet24-7 finds Bet24-7 not guilty

The Bet24-7 social responsibility team confirmed today, following a 4-week internal investigation, that they are not guilty of social responsibility failings. Their internal investigation found there were no failings in their social responsibility processes despite evidence that their customer Mr PY Together had 120 failed deposits on 11 different debit cards, 422 reverse withdrawals, and…

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Gambling Commission delivers damning verdict on dispute procedures

This is all great news.  Get complaining and make bookmakers change.  Their treatment of customers at present during dispute processes is awful. Guardian article: https://www.theguardian.com/sport/2017/mar/30/gambling-commission-damning-verdict-dispute-procedures?CMP=Share_iOSApp_Other Full Gambling Commission report: http://live-gamblecom.cloud.contensis.com/PDF/Complaints-processes-in-the-gambling-industry.pdf      

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