Just amazing that an experienced bookmaker would write something like this about his own industry. However, it does outline where we are with this industry and why the work of ‘Justice for Punters’ is desperately needed. One quote, there are many others worth reading:
“Cloudy terms and conditions, offers based on tiny stakes, over generous odds, best odds guarantees, (even enhanced BOG), and free bets. A culture of giveaways, in which, if the savvy customer habitually partakes, he finds himself restricted. Ostracised. A pariah.”
The real problem gamblers in the UK aren’t the punters
