Code: Select all
I decided to back Messi, €5 @ the 7/1.
As soon as the bet receipt came up I knew there was a mixup, my online bet receipt showed Salah @ 7/1.
I knew there was a mistake because I clicked Messi, also if I had bet Salah the price would have been 12/1.
I went on Ladbroke live help but there was 9 in queue and I was watching game on phone so I just logged out.
After the game my account was credited €40.
Next morning the €40 payment was reversed.
I've been on to a couple of Ladbrokes departments with no joy.
I screenshot the offers at the time. Some sort of glitch wth Ladbrokes sight generated the wrong name but the correct price on bet receipt.
I was offered that I could void my bet and have €5 refunded but I refused on principal.
Ladbrokes are not willing to look at this and I'm not happy.
They have the power and I lose.
Just wondering if anybody placed a bet on Ladbrokes app on this also?