5 year limit?

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Cricketer13
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5 year limit?

Post by Cricketer13 » Sun Mar 31, 2019 12:00 pm

Can a firm hold your details like they are claiming? I am not bothered they have closed my account but to hold onto my bank statements and everything I have sent them for 5 years is a bit OTT
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Jimmy Justice
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Re: 5 year limit?

Post by Jimmy Justice » Mon Apr 01, 2019 8:47 am

Thank you for your post.

The theme is very topical as J4P has just written to the Gambling Commission and the Information Commissioner's Office AGAIN for clarification on exactly this. In our experience not one person has ever had their personal details deleted by a gambling company irrespective of how long their account has been closed. If the account hasn't been used for under 5-years they quote 5-years; 5.5 years companies will quote 7-years and 7.5 years, 10 years etc. The companies are laughing at the regulators and they appear not to care.

Companies incorrectly quote various laws and regulations that don't actually apply to sports betting, but the regulators, as yet, appear to be turning a 'blind-eye'.

Interestingly, yet again, a reply from the regulators is taking time, which always suggests to me that the regulators don't know what they're doing (very unlikely) or they're struggling to come up with a reason to justify what the companies are doing.

JJ

Cricketer13
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Joined: Fri Mar 29, 2019 9:18 am

Re: 5 year limit?

Post by Cricketer13 » Tue Apr 02, 2019 12:05 pm

ok, thanks

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