THE HBF

Talk to us here if you have had accounts closed or had unfair restrictions placed upon your account.
Jimmy Justice
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Re: THE HBF

Post by Jimmy Justice » Mon Mar 07, 2016 11:22 am

I do know the Chair would like an independent website with funding for an administrator to manage a public forum. But, this would need to be seen to be completely industry and BHA influence free. A source of funding is therefore an issue. It maybe a dream, but If the HBF does not get what they want it would be good to see some of their membership posting here.

mick
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Re: THE HBF

Post by mick » Mon Apr 04, 2016 7:06 am

http://ukhbf.org/account-restrictionclosure-survey/

Could a HBF member (or anyone) please explain why this is worded "restricted during the past six months" i wish to participate and support but all of mine where prior to this and i suspect likewise for many other people.?

elisrugby11
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Re: THE HBF

Post by elisrugby11 » Mon Apr 04, 2016 7:21 am

YES AGREE, WHY ONLY 6 MONTHS, TO BE HONEST DIDNT THINK THE QUESTIONAIRRE HAD BEEN PUT TOGETHER VERY WELL. EG, WHY WASNT THERE A QUESTION . HAVE YOU BEEN RESTRICTED OR CLOSED ON BETTING BUT YOURE STILL ALLOWED TO PLAY THE CASINOS ETC.

Jimmy Justice
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Re: THE HBF

Post by Jimmy Justice » Mon Apr 04, 2016 7:59 am

I'll pass your comments anonymously on to the Chair.

JJ

Jimmy Justice
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Re: THE HBF

Post by Jimmy Justice » Mon Apr 04, 2016 8:13 am

All done, as promised. We'll see what they come back with. They do need congratulations for coming out publicly over the weekend that they will liaise with IBAS over the most recent scandal where punters have had their money confiscated following Cheltenham by 4 companies. This is crucial as IBAS would simply have found for the companies, as they always use terms and conditions in their arbitration work, be they unfair T&Cs or not.

Now they know their decisions will go public, we may see a different approach!!

I'm delighted to say one of our advisory team has been heavily involved, especially in getting the media coverage for the issue.

Jimmy Justice
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Re: THE HBF

Post by Jimmy Justice » Mon Apr 04, 2016 9:49 am

I've had a response from a HBF member:

I’m answering this on behalf of HBF of which I am a member.

The account survey has been restricted to six months for two main reasons.

First the data will be more accurate hopefully as the events will have happened recently.

Second it will circumvent the usual defence put up by any body criticised in a survey, “Ah yes that was then but now we have new systems in place, we have learnt our lessons, we have moved on, we have drawn a line in the sand over this past service and moved on into the future”.


We have included a general question at the end about the total number of closures/restrictions you have ever had.

The most important question to give us leverage is the one

Has account closures or restrictions reduced your interest in betting on horse racing?

If we can show that people are being turned off betting from horse racing by account closures and restrictions, which of course will hit any payments to racing from the bookmakers, then this can give us some leverage over the horse racing industry.

We have already had 96 responses which is both encouraging, people are taking part, and discouraging because it means that there are unhappy punters.


Please let me know if you have any more questions about the survey

Whilst I don't agree with the logic and therefore the science I have taken the opportunity to fill the questionnaire in as I think it should be supported. Near the end, you do get a chance to comment using free text. My feeling is that in this section you should make your views known in a direct, but positive way, that you feel the six months period is looking at the wrong group of people as many no longer can bet online or only with one or two companies, or on the exchanges, therefore their method of collecting data will massively underestimate the problem. And, of course, anything else you wish.

Hope this helps?

JJ

mick
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Re: THE HBF

Post by mick » Mon Apr 04, 2016 11:02 am

Hi JJ yes it does and cheers.I have now participated but still feel the time period should have been "During past five years".

Jimmy Justice
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Re: THE HBF

Post by Jimmy Justice » Mon Apr 04, 2016 7:44 pm

Exactly. I have two friends who are professional punters and they would agree with this time estimate. I won't mention what they call some bookmakers, but they do say that Bet365 are willing to take a decent bet at present so long you leave your winnings on deposit. Of course they have not been betting in their own names anywhere for the last 4 years.

mick
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Re: THE HBF

Post by mick » Tue Apr 05, 2016 5:58 am

The real irony is that amongst today's winning and restricted customers there will be many who long term would lose money on balance.I would not presume to tell Bookmakers how to run there business but you have to wonder just how much these restrictions cost them long term.Re your two mates yes shadow accounts become the only alternative so the helpers of the helpers all follow in and if the originators judgement remains sound then this costs the Bookmakers even more.Also the additional Admin expense you mention B365 i recently read that they employ 50 staff to "monitor accounts" seeking connections.

Lads closed my account completely years ago but last year i took far more money off them than if they had left well alone this year who knows ?.You call your mates professionals but i have a friend who is not and last Fri he attempted to back one in the Linc with them.I say attempted because he was offered a max 10p.I suspect this is now applied to many and lets be honest if we took this story to the media they would not believe it but those treated in this way can evidence same.

Currently there are several Polls - Surveys Re restrictions and this is positive as it spreads awareness but what we need is for all involved to work collectively it is my hope that your JFP org will enable this.

Jimmy Justice
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Posts: 570
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Re: THE HBF

Post by Jimmy Justice » Tue Apr 05, 2016 7:38 am

Offers of 10p, 63p, £1.24, £3.21 - whatever, are like the plague. Of course the accounts are not closed, but effectively they are. We will win. The media pressure is now growing, for the first time ever, and it is going to get worse; not just for the bookies, but for the regulators also. :lol:

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