Search found 276 matches

by mick
Sat Apr 21, 2018 5:47 am
Forum: Account closures and restrictions
Topic: Thank You JFP
Replies: 4
Views: 502

Re: Thank You JFP

https://www.racingpost.com/news/news/wi ... ing/328261 I note that the HBF are mentioned but lets not forget the great efforts of JFP which will have played a significant part in raising awareness and "encouraging" WH to implement the above.
by mick
Sun Apr 15, 2018 5:49 pm
Forum: Account closures and restrictions
Topic: Sky Bet
Replies: 11
Views: 1400

Re: Sky Bet

Had a huge response to mentioning this on Twitter yesterday. Do you have a copy of the survey or could you copy and paste something for me and send it to: info@justiceforpunters.org please? Thanks in anticipation. JJ Thanks for taking the time to complete this short survey. Your input will help up ...
by mick
Sun Apr 15, 2018 6:32 am
Forum: Account closures and restrictions
Topic: Intouch games/ mfortune scam
Replies: 25
Views: 1162

Re: Intouch games/ mfortune scam

Agreed. The CMA investigation is dealing with this now. I can't promise, but I suspect they will report to the GC mid this year and new guidelines will be introduced after this. The GC has already said they will begin to fine companies who abuse 'Know your Customer' to delay withdrawals where there...
by mick
Sun Apr 15, 2018 6:11 am
Forum: Account closures and restrictions
Topic: Sky Bet
Replies: 11
Views: 1400

Re: Sky Bet

Jimmy Justice wrote:
Sat Apr 14, 2018 11:39 am
It's very important that all restricted customers respond to this survey as we suspect they are collecting data to try and refuste how common restrictions are?

JJ
A good point and i hope they do,there was an additional comments box which i made good use of.!
by mick
Fri Apr 13, 2018 6:49 am
Forum: Account closures and restrictions
Topic: Sky Bet
Replies: 11
Views: 1400

Re: Sky Bet

I have not bet with Sky Bet for years because they will not let me (i am restricted to tiny amounts) so yesturday i was bemused to receive an e mail request asking me to complete a "Restriction process" survey to help enable them provide an even better customer service and experience.! I do recall J...
by mick
Wed Apr 11, 2018 6:49 am
Forum: Account closures and restrictions
Topic: Corals Guarantee
Replies: 1
Views: 213

Corals Guarantee

To date i have not tried to avail myself of this cash in shops guarantee but post below the most recent up date.It would be good if any members who have had, or do experience problems when attempting could post sharing the experience or better still contact the MP who Clare gave the guarantee to. ht...
by mick
Tue Apr 03, 2018 8:35 am
Forum: Account closures and restrictions
Topic: Star Sports
Replies: 1
Views: 216

Star Sports

They now have a proper on line site ,so gone are the days when we needed to phone them name the horse and wait for a price quote.Have any members joined and how are you finding the site and service.?
by mick
Thu Mar 08, 2018 7:31 am
Forum: Account closures and restrictions
Topic: Intouch games/ mfortune scam
Replies: 25
Views: 1162

Re: Intouch games/ mfortune scam

Anyone having problems i would suggest quoting Jims below to the firm.I suspect this might expedite matters. JFP The punters alternative small claims court.

"The GC has already said they will begin to fine companies who abuse 'Know your Customer' to delay withdrawals where there is clear fault".
by mick
Wed Mar 07, 2018 10:40 am
Forum: Account closures and restrictions
Topic: Intouch games/ mfortune scam
Replies: 25
Views: 1162

Re: Intouch games/ mfortune scam

I've also noticed checking my credit reports, that even many months after closing and excluding from online bookies, some have been putting AML checks through on me again even though the accounts are closed and inactive. Is that legal? Hi Del perhaps Jim will know Re the legal aspect,but its good o...
by mick
Wed Mar 07, 2018 10:19 am
Forum: Account closures and restrictions
Topic: Intouch games/ mfortune scam
Replies: 25
Views: 1162

Re: Intouch games/ mfortune scam

Agreed. The CMA investigation is dealing with this now. I can't promise, but I suspect they will report to the GC mid this year and new guidelines will be introduced after this. The GC has already said they will begin to fine companies who abuse 'Know your Customer' to delay withdrawals where there...