Search found 555 matches

by Jimmy Justice
Fri Nov 16, 2018 10:29 am
Forum: Complain about bookmakers (any topic)
Topic: Betfair Starting Price
Replies: 1
Views: 17

Re: Betfair Starting Price

I've spoken to our man using no names. He's asked if you can provide full details of how they calculated the reduction factor, because it doesn't work like rule 4 for fixed odds. He thinks the return might be a tad low, but he can't work it out fully without seeing the figures used.

JJ
by Jimmy Justice
Fri Nov 16, 2018 9:29 am
Forum: Complain about bookmakers (any topic)
Topic: Betway stole my money
Replies: 3
Views: 34

Re: Betway stole my money

Good stuff Steve. Don't let them off.

You'll be able to post immediately now.

JJ
by Jimmy Justice
Wed Nov 14, 2018 9:41 am
Forum: Account closures and restrictions
Topic: Matchbook - Trading Review
Replies: 3
Views: 33

Re: Matchbook - Trading Review

That's excellent news. Well done to you and I'm really pleased Matchbook has sorted things out. Many, many other companies would have taken far longer.

JJ
by Jimmy Justice
Wed Nov 14, 2018 9:39 am
Forum: Complain about bookmakers (any topic)
Topic: Betway stole my money
Replies: 3
Views: 34

Re: Betway stole my money

Hi Steve, Thank you for your post. I've attached our advisory leaflet, which outlines your options. I have to take what you say at 'face value', so what follows is based just on what you've outlined and nothing else. No consolation, but what you are experiencing is common these days. If you've done ...
by Jimmy Justice
Tue Nov 13, 2018 9:12 am
Forum: Account closures and restrictions
Topic: Matchbook - Trading Review
Replies: 3
Views: 33

Re: Matchbook - Trading Review

Apologies for the delay, I'm away, so have been taking a couple of days break. We've never had this sort of complaint before, either on here or privately, so I'm at a bit of a loss. There have been complaints from traders about the introduction of a 'super commission' as per Betfair, but apart from ...
by Jimmy Justice
Tue Nov 13, 2018 9:05 am
Forum: Identity abuse
Topic: 888 fine; where next
Replies: 3
Views: 569

Re: 888 fine; where next

Apologies for the delay; I'm away. The logic is that utility bills help to prove your ID. It's up to everyone to decide whether this is the case or not.

JJ
by Jimmy Justice
Thu Nov 08, 2018 8:56 am
Forum: Unfair terms & conditions
Topic: Blacktype bet
Replies: 30
Views: 2367

Re: Blacktype bet

Hi, My understanding is: 1. If you open a new betting account using an OC click through, you are now their commercial property with that bookmaker. They will either receive a fee for that sign-up (you) or more likely they will receive commission (can be as high as 60%, but much more likely 20-40%) o...
by Jimmy Justice
Wed Nov 07, 2018 8:57 am
Forum: Unfair terms & conditions
Topic: Tricky dicky prices from bet365
Replies: 5
Views: 430

Re: Tricky dicky prices from bet365

'Dutching' is for the exchanges; end of.
by Jimmy Justice
Sun Oct 28, 2018 10:35 am
Forum: Unfair terms & conditions
Topic: Blacktype bet
Replies: 30
Views: 2367

Re: Blacktype bet

Deceiving the customer is a big issue that regulators of all types don't seem to see as a priority for gambling customers. They need to 'up their game' and make gambling companies play fair.

JJ