Search found 757 matches

by Jimmy Justice
Thu Sep 12, 2019 8:01 am
Forum: Complain about bookmakers (any topic)
Topic: Betway
Replies: 52
Views: 1235

Re: Betway

Hi, Thank you for your post. I've checked Trustpilot and it does seem strange that Betway has 9919 reviews, SkyBet 599 and Bet365 651. Betway does admit to offering incentives to post a review, which would seem to explain part of this. What explains their rating score compared to the other two is no...
by Jimmy Justice
Wed Sep 11, 2019 8:23 am
Forum: Complain about bookmakers (any topic)
Topic: Betway
Replies: 52
Views: 1235

Re: Betway

I can categorically tell you that Coral don't like customers enquiring about their privacy processes and practices. Be interesting to see how far you get.

JJ
by Jimmy Justice
Sat Sep 07, 2019 10:17 am
Forum: Complain about bookmakers (any topic)
Topic: Betway
Replies: 52
Views: 1235

Re: Betway

Hi Bobby, Brilliant. Keep going like a terrier and please do keep updating us on here!!

Thank you,

JJ
by Jimmy Justice
Wed Sep 04, 2019 7:01 am
Forum: Account closures and restrictions
Topic: account name and using a joint account
Replies: 3
Views: 54

Re: account name and using a joint account

No worries. You can post immediately now.

JJ
by Jimmy Justice
Tue Sep 03, 2019 7:59 am
Forum: Account closures and restrictions
Topic: account name and using a joint account
Replies: 3
Views: 54

Re: account name and using a joint account

Thank you for your post. According to our inbox I can be very cynical here. For many gambling companies, if the account is losing this is fine, if it wins it's not. Please read into that what you like. If they've accepted deposits from the card and allowed betting activity, which they clearly have w...
by Jimmy Justice
Mon Sep 02, 2019 10:20 am
Forum: Privacy abuse
Topic: General Data Protection Regulation (GDPR)
Replies: 64
Views: 4496

Re: General Data Protection Regulation (GDPR)

Thank you for all this detail and being so open. 10Bet will no doubt claim they have other data, but it is probably time to challenge that and make them produce it. You've probably read this: https://www.10bet.co.uk/help/complaints-procedure/ Quite detailed to be fair. I think you need to get to the...
by Jimmy Justice
Mon Sep 02, 2019 10:10 am
Forum: Complain about bookmakers (any topic)
Topic: Betway
Replies: 52
Views: 1235

Re: Betway

Please go back stating you can't read the Iovation data, so this is actually a breach of GDPR, because they aren't providing the data in an accessible form. This also means it's likely there is a possibility of a breach of equality law, e.g. anyone with a sight impairment would be disadvantaged. I c...
by Jimmy Justice
Fri Aug 30, 2019 8:33 am
Forum: Privacy abuse
Topic: General Data Protection Regulation (GDPR)
Replies: 64
Views: 4496

Re: General Data Protection Regulation (GDPR)

Hi, Thank you for your detailed post. The simple part first; 10xBet can't keep your money without providing evidence; under UK and Irish law that is theft. Now the more complex things. There is only one person who truly knows what has happened when you've been gambling; that is you. You, therefore h...
by Jimmy Justice
Thu Aug 29, 2019 9:26 am
Forum: Campaigning
Topic: Collective action
Replies: 1
Views: 42

Re: Collective action

Thank you Mick for suggesting this. Like I've stated before if somebody wants to take this task on we willl support them through all our channels, which amount to approximately 5000 people. Personally, I just don't have the time to do it due to all the dispute cases I'm dealing with. It's important ...
by Jimmy Justice
Thu Aug 29, 2019 9:04 am
Forum: Complain about bookmakers (any topic)
Topic: Betway
Replies: 52
Views: 1235

Re: Betway

:D :D :D