Search found 648 matches

by Jimmy Justice
Sun Apr 21, 2019 9:44 am
Forum: Privacy abuse
Topic: General Data Protection Regulation (GDPR)
Replies: 49
Views: 2191

Re: General Data Protection Regulation (GDPR)

Hi, Thank you for your post. This is a sensitive topic for J4P at present as we're involved in a long (never ending) discussion with both the ICO & GC about this topic. What follows is only our opinion, but we've yet to be told we're wrong by either regulator. Sports betting is NOT covered by presen...
by Jimmy Justice
Sun Apr 21, 2019 8:48 am
Forum: Bookmaker abuse of "responsible gambling"
Topic: Betfair - systemic breach of provision 3.4.1
Replies: 1
Views: 1

Re: Betfair - systemic breach of provision 3.4.1

Hi, Many thanks for your post and having the courage to explain your situation in public. J4P does provide a free service for people in your situation. We do not do this if a person has already signed a contract with a legal company, because are volunteers and would never suggest we can do a better ...
by Jimmy Justice
Sun Apr 21, 2019 8:33 am
Forum: Complain about bookmakers (any topic)
Topic: 10bet have kept 5k+ of mine for 6months+ & refuse to payout. Help/Advice?
Replies: 5
Views: 30

Re: 10bet have kept 5k+ of mine for 6months+ & refuse to payout. Help/Advice?

Yes, I work with Paul a lot. We both had a conference call recently with the Gam Comm about IBAS and ecogra delays, so I would give them a ring and see if they will chase your case up with IBAS. The time delay is completely unacceptable. It actually breaches the new standards launched by the Gam Com...
by Jimmy Justice
Sat Apr 20, 2019 8:00 am
Forum: Complain about bookmakers (any topic)
Topic: 10bet have kept 5k+ of mine for 6months+ & refuse to payout. Help/Advice?
Replies: 5
Views: 30

Re: 10bet have kept 5k+ of mine for 6months+ & refuse to payout. Help/Advice?

Hi Thank you for your post. I've attached our advisory leaflet, which outlines your options. I have to take what you say at 'face value', so what follows is based just on what you've outlined and nothing else. No consolation, but what you are experiencing is common these days. If you've done nothing...
by Jimmy Justice
Sat Apr 20, 2019 7:50 am
Forum: Introductions
Topic: Hello from BadMeetsEvil
Replies: 1
Views: 4

Re: Hello from BadMeetsEvil

Hi Thank you for your post. Your assumptions about European bookies are 100% correct - no winners allowed. I would take 188Bet off your list as well. Hopefully you will be fine with Pinnacle and SBO. UK based people can't use these two companies legally. They don't have a licence in the UK. Not for ...
by Jimmy Justice
Thu Apr 18, 2019 7:36 pm
Forum: Complain about bookmakers (any topic)
Topic: Today's Ling 4.15
Replies: 5
Views: 73

Re: Today's Ling 4.15

Just another cop-out I'm afraid. They make announcements and tell J4P they have concerns and are interested in various abuses, but I'm beginning to be convinced that 95% of it is PR. Sadly, there is nowhere else to turn except to complain, but they investigate their own complaints until you get to l...
by Jimmy Justice
Thu Apr 11, 2019 9:34 am
Forum: Complain about bookmakers (any topic)
Topic: Betfair Minimum Bet Guarantee - restricted again
Replies: 12
Views: 196

Re: Betfair Minimum Bet Guarantee - restricted again

Many thanks. As in most situations like this customer services are most unhelpful. BetUK's get out clause is clear to see: "The decision of BetUK.com is final on any player eligibility that we suspect have engaged in the above stated actions." This means they can do whatever they wish. Does this mea...
by Jimmy Justice
Tue Apr 09, 2019 10:10 am
Forum: Complain about bookmakers (any topic)
Topic: Betfair Minimum Bet Guarantee - restricted again
Replies: 12
Views: 196

Re: Betfair Minimum Bet Guarantee - restricted again

Thank you for your post; interesting. I've not heard of this before with BetUK, but it doesn't surprise me. Have you asked them to provide a reason/s for their decision?
by Jimmy Justice
Sun Apr 07, 2019 11:05 am
Forum: Complain about bookmakers (any topic)
Topic: Today's Ling 4.15
Replies: 5
Views: 73

Re: Today's Ling 4.15

Thank you. Please do let me know what happens. I've also informed the HBF as they have done a bit of work on this topic. I was categorically told that the GC did want to hear about things like this, so if you only get a 'fluffy' reply do let me know.

JJ
by Jimmy Justice
Sat Apr 06, 2019 9:13 am
Forum: Complain about bookmakers (any topic)
Topic: Today's Ling 4.15
Replies: 5
Views: 73

Re: Today's Ling 4.15

Thank you for this. I'm aware that the GC investigatory department is keen to hear about these matters, because companies were warned about 12 months ago to stop doing this. It is clearly in breech of licensing. Please can you let them know on Monday and let me know what sort of response you get. Th...